Frequently Asked Questions
Everything you need to know about our handcrafted footwear and service.
How should my Thursday Boots fit?
Most of our boots are designed to fit slightly large. We typically recommend ordering a half-size smaller than you would normally wear in standard athletic sneakers for the best fit.
What is your return and exchange policy?
We offer free domestic returns and exchanges on all unworn items in their original packaging within 30 days of delivery. Please ensure you try your boots on a carpeted surface to prevent scuffing the soles.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and estimated delivery times are calculated at checkout based on your specific location.
How do I care for my leather boots?
To maintain the longevity of your footwear, we recommend using a high-quality leather conditioner every 3-6 months. For our WeatherSafe suede, a light brushing with a suede brush is usually all that is needed.
Are your boots water-resistant?
While our boots are not 100% waterproof for submersion, many of our styles feature WeatherSafe leather and Goodyear welt construction, which provide excellent water resistance in rain and snow.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, Google Pay, and interest-free installment plans through partners like Affirm or Klarna.